Codes of Conduct, Ethics and Performance



The purpose of the Code of Conduct, Ethics and Performance

The Code of Conduct, Ethics and Performance (‘the Code’) sets out for clients the quality of care they are entitled to receive from registrants. For registrants the Code sets out the standards they will be measured against if we receive a complaint about them.

The standards set out in this document apply to all CNHC registrants, whatever:

> their employment status (this includes registrants running their own clinic, working in a partnership, working as an associate or an employee, or working as a locum)

> the setting in which they practise (this includes providing services to a local community, providing care to NHS patients, multi-disciplinary working, or acting as a volunteer).

All registrants are personally accountable for their actions and must be able to explain and justify their decisions when asked to do so. All registrants have a duty to protect the health and wellbeing of their clients. To do this they must engage in ‘Evidence Based Practice’. There are three elements to this:

> best available research evidence

> clinical expertise

> patient values

(Sackett D et al ‘Evidence Based Medicine: How to Practise and Teach EBM’, 2000).

They must also keep to the following principles. They must:

> respect clients’ dignity, individuality and privacy

> respect clients’ rights to be involved in decisions about their care

> justify public trust and confidence by being honest and trustworthy

> provide a good standard of practice and care

> protect clients and colleagues from risk of harm

> co-operate with colleagues from their own and other professions.

These principles, and how they apply to registrants, are explained in more detail in the sections that follow. There is guidance and advice to help registrants meet the requirements and there are links to more information. This includes details on where to find the content of relevant law. The guidance is not exhaustive. The Code aims to be a day-to-day resource for all registrants, no matter the context in which they practise, so the document is inevitably lengthy. In some sections there may be details that apply to only some registrants at any one time. Examples include: F2, P1.2, P2.4, P3.4 and P3.5. On the other hand, there are important areas of law that apply at all times to all registrants. Here we have included specific details of the law in the relevant section, to help practitioners understand how the law affects them. Examples include: data protection and safeguarding children, young people and vulnerable adults. The law does not define the scope of practice for complementary therapists. Nor is it the purpose of this document to do so. If practitioners meet the requirements set out in the Code they will deliver a standard of care that will promote client health and wellbeing and protect clients from harm. Registrants must keep to all the standards within the Code, and all the related laws.


Code of Conduct, Ethics and Performance
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